Position

Solution Engineer

LOCATION

Taipei, Taiwan

TYPE

Full-time

Job Description

Intowow is searching for Solution Engineer candidates of fresh Bachelor's or Master's degree graduate. Solution Engineers act as the point of consultancy for our global clients and are responsible for building and strengthening partnership with new and existing accounts.

Solution Engineers belongs to our Business Development and Operation Team, led by our VP of Business Operation Lisa and COO Ben. Your main responsibility includes pitch sales, answering clients concerns and questions, performance monitoring, technical troubleshooting, and organizing client feedback to the Product Team. We expect you to be highly proficient in industry trends and insights, and are able to identify client needs, recommend solutions, and offer technical consultancy to strengthen client relationships.

Fluent in English communication and writing are basic requirements. Fluency in Spanish, Japanese, German, or French is a big bonus. This position requires intensive HTML code examination and data analytics for clients, so proficient understanding in HTML5 and SQL WILL BE your must-have skill requirements. But, we do not limit ourselves to only candidates with coding experiences.

Responsibilities
  • Acting as the main point of contact for clients.
  • Participating in pitch sales and follow-ups.
  • Presenting and demonstrating the product values and services to prospective clients.
  • In-depth understanding of product offerings and industry trends.
  • Offering solutions and technical consultancy to clients and fulfill clients' needs.
  • Troubleshooting client coding errors or methodology mis-understandings.
  • Managing multiple accounts professionally at the same time period.
Requirements
  • Bachelor's or Master's degree from top-tier universities
  • Fluent in English writing and communication.
  • Proficient in HTML5 and SQL understanding and debugging.
  • Excellent communication and interpersonal skills.
  • Smart, passionate and eager to learn and progress.
Please email your CV / Resume to lisahsieh@intowow.com
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